Do I need to pay a deposit at the time of booking?
Yes, all rentals require a 50% deposit at time of booking.
What is your cancellation policy?
Cancellations are permitted until 60 days prior to rental date with the full refund of all deposits made.
You will be charged the full amount of your order if you cancel within 7 days of rental date.
100% cancellation charge will apply to all tents if cancelled less than 14 days before your rental date.
Are sidewalls included in the price of the tent?
Sidewalls are not included in the price of the tent. Please review our catalogue for pricing.
What should I know about lighting?
For a bright atmosphere we would recommend 100 watts per 100 sq. ft.
For a soft atmosphere we would recommend 100 watts per 400 sq. ft.
What about missing or damaged items?
PeakRentals.com inspects and maintains all rental products on a regular basis. All rental products are the responsibility of the renter once delivered. The renter will be charged for the replacement cost of any missing or damaged items. Please inspect and go over your order once delivered and report any discrepancies to us immediately.
What should I know about renting a tent?
The size and type of your event, geographic location, other existing structures, and utilities are all important factors when planning to rent a tent.
A free site inspection is advised. Please contact us for more information.
What are your office hours?
Consultations are by appointment only. Please call or email us for more information.
What should I do if I need to reach someone after business hours?
Our business number is available for emergencies 24 hours a day. (506-863-7325)
